Student Success

Academic Advisement

Academic Advisement is an important part of a student’s progress through a chosen program of study at WWU. Academic advisors assist students in their consideration of life goals and in developing an educational plan to meet those goals. Academic advisors provide students with information about career options, academic policy, procedures, resources and programs. Specific attention is given to appropriate placement and satisfactory academic progress. If a student fails to maintain satisfactory academic progress, the academic advisor works with the student to develop a plan to achieve academic success.

All degree seeking undergraduate students are assigned an academic advisor to assist them in making the most of their university experience. Preprofessional students are assigned academic advisors who are familiar with specific professional programs.

Academic Probation

The probation policy and conditions are intended to enhance the probability of academic success. Students should be aware that many types of financial aid are dependent on academic success or adequate academic progress. Students may become ineligible for financial aid for either poor academic performance (GPA) or for lack of academic progress (not successfully completing enough credits). Student Financial Services may be consulted for detailed information.

CALCULATION OF GRADE POINT AVERAGE (GPA) FOR PROBATION. For academic probation consideration, the GPA includes all Walla Walla University courses as well as the default grade of all Walla Walla University courses with a grade of Incomplete. Grades in remedial courses (courses numbered 001-100) or transfer courses do not count in the probation GPA calculation.

ACADEMIC WARNING. A student whose Walla Walla University cumulative and previous term GPAs are 2.0 or higher, but whose current term GPA is below 2.0, receives a warning letter from the Associate Vice President for Academic Administration. A copy of the letter is also sent to the student’s academic advisor.

ACADEMIC PROBATION AND DISMISSAL. Students must show satisfactory academic performance by maintaining a term and cumulative GPA of 2.0 or above. At the end of each term, students' academic performance is reviewed. Students are automatically placed on academic probation if their performance places them in one of the two categories described in the following paragraphs. Probationary status is communicated to them in writing by the Associate Vice Present for Academic Administration. A copy of the letter is also provided to each student’s academic advisor. After the fourth day of the term, a student’s probation status does not change for that term even if a subsequent grade change is submitted or an Incomplete is finished.

Students on academic probation have one term in which to demonstrate satisfactory academic achievement. During that term, they must comply with the conditions listed in the following section, “Conditions of Academic Probation.” At the end of the term, each student’s performance will again be reviewed.

A student is automatically placed on probation when:
  1. The student’s cumulative grade point average for courses taken at Walla Walla University, including default grades for Incompletes, is below 2.00.
  2. The student is placed on probationary status for the ensuing term, at the end of which the student must earn a term GPA of at least 2.3 (C+ average). A student who meets this requirement may continue on academic probation for the following term. When the cumulative GPA reaches 2.0, the student returns to regular status. If neither a 2.3 term GPA nor a 2.0 cumulative GPA is achieved during the probationary term, the student is automatically dismissed from the University. The Associate Vice President for Academic Administration notifies the student of the dismissal and process of potential appeal.
  3. The student’s term GPA at Walla Walla University, including default grades for Incompletes, is below 2.0 for two consecutive terms, even though the cumulative GPA is above 2.0.
  4. The student is placed on probationary status for the ensuing term, at the end of which the student must earn a term GPA of at least 2.0. A student who meets this requirement returns to regular status. If a 2.0 term GPA is not achieved during the probationary term, the student is automatically dismissed from the University. The Associate Vice President for Academic Administration notifies the student of the dismissal and process of potential appeal.
A student dismissed for academic reasons may, following at least six months’ absence from the University, apply for readmission by contacting the Associate Vice President for Academic Administration. Convincing evidence will be required to demonstrate the student’s commitment and potential for academic success.

CONDITIONS OF ACADEMIC PROBATION. Academic probation entails the following conditions to assist a student in improving academic performance:

  1. The student must bring the Academic Plan for Success form and meet in person with the Associate Vice President for Academic Administration within the first three days of the term to review the student’s plan and remove the probation hold.
  2. The student must complete an Academic Plan for Success form.
  3. Freshman students must also meet with the Student Success Coordinator.
  4. Enrollment is limited to 13 quarter credits. Students are advised to repeat courses with a grade less than C. Students with Incompletes should consider further reducing their academic load.
  5. Non-freshman students will be required to participate in a special mentoring program. A fee for this service will be charged to the student’s account. See the Academic Fees section of the Financial Bulletin.
  6. Freshmen and sophomore students who go on academic warning or academic probation who have not previously enrolled in or successfully completed GNRL 102 On Course with a C- or above, will be required to enroll.
  7. Courses outside the University, such as correspondence or online classes, are not permitted.
  8. Participation in the University Athletics Program or Adventist Colleges Abroad is not permitted.
  9. Extracurricular activities which necessitate class absences are not permitted.
  10. The student is not permitted to hold office in any student organization or serve as a student missionary or taskforce worker.
Note: A student receiving financial aid must also meet satisfactory progress standards adopted by Student Financial Services. See the Financial Policies section of the Financial Bulletin for details.

Counseling, Testing and Wellness

Counseling, Testing and Wellness (CTW) provides counseling and testing services for WWU students free of charge.

COUNSELING SERVICES. The services provided by CTW are designed to help students deal with the pressures of university life. Students can receive help in dealing with personal problems, learning more about themselves, and in planning their future.

The counselors on staff are qualified to discuss a wide variety of issues, including loneliness, depression, stress, time management, test anxiety, study skills, relationship problems, eating disorders, incest and rape survival, dysfunctional family situations, and marital and premarital counseling. Issues may be worked through on an individual basis or in a group setting, and all counseling is strictly confidential.

TESTING SERVICES. Counseling, Testing and Wellness is the official testing center for most standardized tests administered on campus. These tests are given on dates specified in advance by the testing companies, and most require advance registration. Many of these tests require a fee to be paid by the student directly to the testing company. Registration materials are available at the CTW Office. Tests administered at CTW include:

• ACAT (Art majors)
• American College Testing (ACT) Residual Test
• College-Level Examination Program (CLEP)
• Correspondence/Distance Learning Tests
• English Placement Tests and Language Placement Tests
• Fundamentals of Engineering Exam (FE)
• Graduate Record Examination (GRE) (subject tests only)
• Law School Admission Test (LSAT)
• Major Field Test (MFT)
• Miller Analogies Test (MAT)
• PRAXIS and Certified Health Education Specialist (CHES) Test
• WEST-E (Education)

ADDICTION SUPPORT SERVICES. Counseling, Testing and Wellness provides referrals for students who are dealing with substance-use problems (alcohol, drugs, tobacco, etc.) to community chemical dependency providers. University policy prohibits the use of tobacco, alcohol, and other drugs. Recognizing that not all students make choices consistent with this philosophy, CTW works closely with residence hall deans and the Assistant Vice President of Student Life/Dean of Students to insure that students receive adequate help and support to remain substance-free.

Services are also provided for students with other addictive behaviors such as: eating, gambling, computer (internet, gaming, etc.), and relationships.

FEES AND SCHEDULING. Most services offered by Counseling, Testing and Wellness (CTW) are free to students, with the exception of a few tests. Students can request counseling online at through the Student Portal found under Counseling and Testing Services.

Students requesting counseling services are asked to complete a short information form before a session is scheduled. The forms are available at CTW or at the CTW web site. If students have any questions they are free to call CTW at (509) 527-2147 during office hours.

Discover Program

Students who have not chosen a major are eligible to participate in the Discover Program. Services include a career fair, informational sessions, and specialized advising in choosing two exploration courses in their top areas of interest. In addition, students will be placed in core general classes that will apply to a broad scope of degree requirements. They may also register for CDEV 210 Career Development, which provides career testing and practice setting goals, job readiness training, informational interviews, and job shadowing.

Mentor Program

All freshmen are required to participate in the Mentoring Program. The program focuses on individualized encouragement and support as students transition to college life. Mentors will deliver a Freshman Experience curriculum that encourages a balanced life of academic, spiritual, and social practices. The student experience will be enriched by their participation in organizations sponsored by the University, community service involvement, and developing their connections with faculty, staff, and other students. Mentors will assist students in setting and achieving academic and career goals by encouraging personal ownership and responsibility, and strengthening their time management and study skills. They will also aid students in identifying the causes and solutions to specific challenges they may face, including effectively using campus resources. A fee is assessed for this program; see the Academic Fees Section of the Financial Bulletin.

Strategies for Success Program

The Strategies for Success Program is designed to encourage and support student success by providing educational tools and practices for early academic engagement. Strategies for Success is required for any incoming first-time freshman that enters with a high school GPA less than 3.0. Students in the program will be enrolled in designated general studies classes, non-college-level math and English classes if appropriate, and GNRL 102 On Course; be placed with a specialized academic advisor and mentor, and be assigned as a pre-major in their chosen academic discipline. Students may also be required to join the Strategies for Success Program if their first or second quarter WWU GPA is less than 2.0. Continued participation will be evaluated on a quarterly basis subject to the student’s academic and student life progress. If the University has not received a high school transcript by Wednesday of JumpStart week, the student will automatically be placed in the Strategies for Success Program.

GNRL 102 ON COURSE. On Course provides strategies for Creating Success in College and in Life. Enrollment in On Course is required for:
  1. All Freshmen who enter with a high school GPA less than 3.0.
  2. Freshmen and sophomore students who go on academic warning or academic probation and have not previously enrolled in or successfully completed the course with a C- or above.
  3. Transfer students with a transfer GPA less than 2.5.
  4. Students who fail the 70% completion requirement of the Financial Aid Satisfactory Academic Progress Policy.

Student Development Center

Located in the Lower Level of Village Hall
Walla Walla University, 204 S. College Ave., College Place, WA 99324
General e-mail and phone number: (509)-527-2313 | |

The Student Development Center (SDC) houses Career Development Services, Disability Support Services, and Peer Tutoring. The SDC provides free services to current students, helping students to progress academically and personally to achieve their educational goals.

CAREER DEVELOPMENT SERVICES. Deciding on and developing a career path are very important parts of one’s educational experience. The staff at the Student Development Center are dedicated to providing students with a multitude of experiences and resources that will enable them to make informed career decisions. The staff also provides comprehensive career planning to students and alumni. These services include career advising, career assessments, internship coordination, graduate school personal statement support, job and internship listings, job shadow resources, LinkedIn evaluations, mock interviews, and résumé and cover letter assistance.

Career Coaching and Testing. Use assessments and meeting with a career counselor to look at what you’ve done so far, and what you might like to do to determine your true interests. Once you’ve conducted your research create a list of short and long-term career goals.

Career Events. Various events are hosted and coordinated through Career Services, such as career fairs, career and professional panels, career workshops, graduate school fairs, graduate school visits, and professional etiquette workshops.

Internships. Internship support and job shadowing integrates academic learning within a work environment. Students may receive academic credit for pre-arranged work experience. (See listing under specific departments/schools for credit and grading applicable to the major.) Career Services monitors students’ progress, while the internship advisors evaluate learning objectives and assign grades.

For more information, contact Career Development Services at:; (509) 527-2664; or visit their website.

DISABILITY SUPPORT SERVICES. The policy of Walla Walla University is to comply with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act, regarding students and applicants with disabilities. The University is committed to providing access to programs and services to qualified individuals who have a documented disability. To receive assistance, students must submit formal documentation to the Disability Support Services (DSS) Coordinator and request an appointment to determine appropriate accommodations. Since accommodations are not retroactive, it is in the student’s best interest to submit documentation as soon as possible. Documentation guidelines are available through the University website (see below) or by calling to request a copy.

The staff works with students to arrange needed accommodations based on their documentation and individual needs. Examples of accommodations are: exam accommodations, books and other print material in alternate format, equipment and technology access, classroom relocation, note-takers, accessible housing, and other services.

For more information, contact Disability Support Services at:; (509) 527-2366; or visit their website.

PEER TUTORING. The Student Development Center offers drop-in tutoring free of charge and private tutoring for a minimal fee to all students enrolled at Walla Walla University. Tutoring is offered to students taking classes in the areas of business, mathematics, engineering, languages, science, and writing. Tutoring in additional areas is available upon sufficient demand. The writing center helps students with papers assigned for any class. Learning style assessments are administered by trained professionals upon request.

University Experience (JumpStart)

All freshmen are required to attend the JumpStart Program (University Experience class), which takes place the week prior to the beginning of Autumn quarter classes. The JumpStart Program focuses on topics and activities that will help students make a successful transition to university academically, socially and spiritually. JumpStart includes regular orientation information, financial clearance, course placement, academic advisement and finalization of the registration process. Students who successfully complete the JumpStart Program receive one elective credit. A fee is assessed for this program; see the Academic Fees Section of the Financial Bulletin.